Have you upgraded your POS system in accordance with the Europay/MasterCard/Visa (EMV). Have you already done so? EMV is good for the merchant. By allowing you to process chip-enabled cards and, in turn, protects you from financial responsibility for fraudulent card-present transactions completed in your establishment(s). There is one big complaint, chip-based card transactions can take longer to process than transactions via magnetic stripe cards.
Take these steps to reduce transaction times:
Select the proper hardware with the right connection: Select EMV equipment that can be connected to broadband internet with a telephone backup. If you use a terminal on a telephone line your magnetic swipe time of 3-5 seconds will jump to at least 15-20 seconds on average. EMV is heavily encrypted and is therefore transporting much more than the card number. Choose a fast always-on broadband Internet connect and a modern more high end router with more capacity than needed.
There are currently two main speed standards for LAN ports: Ethernet (also called Fast Ethernet,) which caps at 100 megabits per second (or about 13 megabytes per second), and Gigabit Ethernet, which caps at 1 gigabit per second (or about 150 MBps). Most modern high end routers, those around $100.00 or so have the 1,000 meg ports (1 gigabit), this kind of speed will ensure top connection speeds no matter what your store traffic is like. Of course, that means you’d have to “wire” that with a LAN cable. In turn you have to make sure you have a new LAN cable that can handle the 1 gigabit speed, some older (and most cheap ones) will throttle back your speed to the 100 meg speeds because they aren’t rated for the 1 gig speeds. Lan cables a cheap, even the high end ones, don’t go skinny on this, get good cables.
Ok, you hate wires – and who doesn’t. If you got a modern terminal or POS that will allow you to connect via Wi-Fi that’s wonderful. Let’s explore those options. First, let me say, follow the recommendations for the Internet and Router. Second, each Wi-Fi 802.11b offered up to 11 megabits per second (Mbps) 802.11a and 802.11g offer up to 54 Mbps. The minimum you’ll want to consider is “g” standard. If you are lucky enough to have a POS or terminal that can go faster, let’s look at those speeds. 1.3 gigabits per second (Gbps) is the speed most commonly cited as the 802.11ac standard. This translates to 166 megabytes per second (MBps) or 1331 megabits per second (Mbps). It is vastly quicker than the 450Mbit per second (0.45Gbps) headline speeds quoted on the highest performing 802.11n routers.
Next week we’ll be discussing other things you need to do, such as contactless payment configurations, the effects of employee and customer training.
Contact Merchant Zoom today and we’ll consult with you on your best options.
Headquartered in Pinole California, MerchantZoom, Inc. was founded by Wally Arakozie. Previously employed by one of the largest merchant processing companies here in California for nearly a decade. Since the company’s beginnings MerchantZoom, has grown into a reputable national merchant provider. Along with delivering state of the art technology and competitive rates, MerchantZoom, thrives on personalized local customer service and support. In order for your business to ZOOM!
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Content Release Date July 31, 2017 – MerchantZoom Inc.
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