It’s time to check your merchant services payment terminal. If it has a cord to a separate printer – it’s probably time to use it as a door stopper this year. Seriously. Despite all the new regulations and technical changes over the 2016 year, many merchants have resisted the change and still have terminals that need to be replaced. We are not going to bore you with a list of terminals that are past “sunset”. Nope. Nor are we going to give you a list of terminals that we think you should buy because we “sell them”. Nope. What we are going to do is tell you how to make your own educated decision.
- 1) Check your statement for “PCI-Non Compliance” charges. If you have them, call your provider, find out if it’s your equipment or because you just haven’t taken your test like you were supposed to do.
- 2) Check your statement for “EMV Card Not Processed As EMV” chargebacks. If you have them, call your provider, find out if it’s your equipment or because you aren’t using the equipment as intended.
- 3) If you are a card present retail/service establishment and you can not “dip” a “chip” card, you are out of compliance and paying higher fees and at severe risk of chargeback and penalties, contact your provider for equipment upgrade immediately.
- 4) If you are a card NOT present mail order/phone order establishment and you are typing card numbers in to a physical terminal and that terminal is not asking you for address, zip code, and 3 digit card code (AVS) you are out of compliance and paying higher fees and at severe risk of chargeback and penalties, contact your provider for equipment upgrade immediately.
- 5) If you are a e-commerce merchant you should NEVER have the card number if you do, you are out of compliance and paying higher fees and at severe risk of chargeback and penalties, contact your provider for equipment upgrade immediately.
- 6) If you are a e-commerce merchant you should have a “gateway” which handles the SSL security and perhaps a “wallet” which stores customer cards without actually giving you card number and PCI interrogation tests to make sure hackers can’t get in to your website. If you don’t know what I’m talking about, contact your provider immediately.
- 7) If you are a “TIP” based business, you still must be compliant with “EMV” chip cards, this means you can’t just run the card and have a tip line anymore and adjust things at the end of the day. Related, to this is another new rule that cards are not supposed to leave the sight of the customer, so the customer either comes to the terminal or the terminal comes to the customer. So now we have pay at the “Pay At Table” or “Pay At Chair” (salons). Tips can still be done on EMV, it’s just a bit different, but if you handle it wrong, every single tip exposes you to a chargeback. If you have not reviewed how to “TIP with Chip” in 2016, you MUST contact your provider immediately.
Headquartered in Pinole California, MerchantZoom, Inc. was founded by Wally Arakozie. Previously employed by one of the largest merchant processing companies here in California for nearly a decade. Since the company’s beginnings MerchantZoom, has grown into a reputable national merchant provider. Along with delivering state of the art technology and competitive rates, MerchantZoom, thrives on personalized local customer service and support. In order for your business to ZOOM!
759 Appian Way Ste 1A Pinole, CA 94564
Content Release Date Dec 30, 2016 – MerchantZoom Inc.