Privacy Policy

At Merchant Zoom, we value your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

Information We Collect

Personal Information

When you interact with Merchant Zoom, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and payment information
• Business name and address
• Merchant account application information
• Government-issued identification or tax information when required for underwriting or compliance

Non-Personal Information

We may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device and operating system
• Website usage data
• Cookies and similar tracking technologies
• Analytics information

How We Use Your Information

Merchant Zoom uses the information we collect to:

• Process merchant account applications
• Provide payment processing solutions and related services
• Respond to customer inquiries and support requests
• Verify identity and help prevent fraud
• Process transactions and billing
• Improve our products, services, and website
• Comply with legal and regulatory requirements
• Communicate important updates regarding your account or services

Information Sharing

Merchant Zoom respects your privacy.
We do not sell your personal information.
We may share your information only with trusted third-party service providers and financial partners when necessary to:

• Process payment transactions
• Complete underwriting and risk assessments
• Provide customer support
• Fulfill contractual obligations
• Comply with applicable laws and regulations
• Protect the security and integrity of our business and customers
All third-party providers are required to maintain appropriate safeguards to protect your information.

Cookies and Analytics

Our website uses cookies and analytics technologies to improve website functionality, understand visitor behavior, and enhance your overall experience. You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

Merchant Zoom maintains administrative, technical, and physical safeguards designed to protect your personal and business information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we continually work to maintain industry-standard security practices.

Data Retention

We retain your information only for as long as necessary to provide our services, comply with applicable laws and regulations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the ability to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of eligible information
• Opt out of certain marketing communications
• Exercise applicable rights under state and federal privacy laws
To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Merchant Zoom
Email: info@mchzoom.com
Phone: (844) 624-9666
Website: www.mchzoom.com